A Jumia dispatch rider was caught on camera punching a customer for rejecting an item that was delivered to him.
A Twitter user, Quadri Olalekan made this known in a Tweet where he shared the video of the dispatch rider assaulting the customer.
While sharing the video, he wrote;
“@JumiaNigeria Dispatch rider punched a customer who rejected a product on delivery cos it was diff frm his request, @JumiaNigeria claiming its a 3rd party company, on an order made on their website, below is the video of the rider and the customer.”
Jumia has now responded to the allegation, the company wrote on their Twitter page saying the customer is now being attended to in order to resolve the issue. Jumia wrote;
Thanks for the concern.
The customer is currently being attended to in order to resolve the issue.